Groundcare Telesales – Full Time Permanent
Job Purpose: Achieving sales target via inbound/outbound calls & emails
Department: Groundcare
Location: Spaldings Head Office, Lincoln
Position reports to: Groundcare Telesales Manager
Position is responsible for:
Working with Field sales representatives to achieve sales target. Meeting customer’s needs with direct contact via telephone, emails & website.

Main duties and responsibilities:

  1. Work together with Field Sales Partner to develop the sales areas to their full potentia
  2. Maintaining regular phone contact with existing Customers & potential prospects
  3. Dealing with inbound Customer enquiries (via Phone, Email & Website)
  4. Processing orders
  5. Creating & managing quotations
  6. Obtaining machinery lists for product development & sales
  7. Liaising with staff in various departments
  8. Any other sales related tasks

Professional ambassador for Spaldings maintaining standards of conduct and appearance in line with company policy.

Actively and willingly participate in appraisals and feedback sessions.

Actively take responsibility for, and willingly participate in, all professional development and learning interventions to keep abreast of sector and company developments and sales/account management techniques.

Proactively co-operate and collaborate with all colleagues in line with company values. Observe all company policies and procedures.

Undertake any other duties that are reasonably requested that would be considered relevant to your role. Any changes of a more permanent nature will be agreed and incorporated into your job description.

Targets/KPIs

Achieve sales target alongside “Field sales buddy”

Minimum of 30 outbound calls to be achieved daily including 5 prospects

Orders to be processed before 4pm

Personal Profile

 

Essential

Desirable

Qualifications

Good standard of education

 

Experience

Good telephone Sales experience Good organisational skills
PC Literate – Microsoft Office Suite

 

Knowledge

 

Existing product knowledge
Groundcare sector knowledge

Competencies

Sales/Results Driven
Competitive, always looking for ways to improve and succeed.

Initiative
Keen to take responsibility and willing to seek advice/support as required in order to complete tasks

Resourceful
Curious to explore and learn in order to develop self and the business.

Innovative
Continually looks for ways to improve customer satisfaction/ engagement whether through process or product.

Problem Solver
Proactively seeks to find solutions.

Decision Maker
Factual and decisive decision making.

Communicator/Collaborator
Articulate in verbal and written communication with the ability to adapt to different situations with ease, building long term internal and external relationships. Excellent listening skills

Change
Ability and willingness to be flexible and adaptable to meet the needs of the business

Resilient
Able to bounce-back with positivity despite initial setbacks.

Influence
Able to develop and build key relationships quickly and professionally

 

To apply, send your cv to hr@spaldings.co.uk

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