Same Day Dispatch
- Orders over £99/€150 will be delivered free to mainland UK and Ireland, with same day despatch on all stock items (ordered before 4pm Monday to Friday).
- Orders below £99/€150 to mainland UK and Ireland will carry a postal and package charge of £15
- For non-mainland delivery and export, delivery charges will vary
We are pleased to be able to offer shipping worldwide. Each delivery charge is calculated individually depending on the size and weight of the order so at this moment we are unable to process online. To place an order for international delivery please email firstname.lastname@example.org
Due to carrier restrictions, we are unable to deliver certain products outside of the UK.
Our products are designed and manufactured to the highest standards but in the unlikely event that you need to return a product, please complete the form below.
Once received, a member of our team will be in touch with a returns reference number and to arrange a suitable collection day. Depending on the nature of the return, a replacement product or refund will be issued.
All products to be returned must be in the original packaging and “as new” condition.
- Obsolete stock
- Special orders
- Items over 12 months old
If you are returning items that have been ordered incorrectly by yourselves, or are no longer required, there will be a 20% handling charge up to six months from delivery date and up to 50% for returned orders up to twelve months from delivery date. No returns will be accepted after 12 months.
If you would like to speak to a member of our customer service team, please call on 01522 507550.