Agricultural Field Sales Account Manager
Job Purpose: Responsibility to sell direct to Farmers and farmer related business our product range. Servicing an already established customer base, maintaining it and achieving growth in line with company expectation.
Department: Agriculture and Forestry
Location: Scottish Highlands, Islands, Parts of Aberdeenshire and Moray
Position reports to: Regional Sales Manager
Position is responsible for: Designated area sales and customer service.
Main duties and responsibilities:
- Develop a strong working knowledge of all products to be able to provide fast and expert technical support to customers.
- Work together with Telesales partner to develop the area to its full potential. Consistently exceed and correctly record and track Sales Budget and all other KPI's.
- Develop and maintain strong customer relationships with existing accounts to ensure each account is maximised to its potential, upselling at every opportunity.
- Respond to and self-generate leads to identify and win new accounts within territory. Chase and close by phone or face-to-face all quotes and opportunities in the territory.
- Financial account management, monitor and deal with any issues that may arise with area accounts.
- Liaise and provide support to relevant departments when necessary to ensure an exceptional customer experience.
- Assist to resolve customer complaints in an efficient and professional manner, escalating more complex or serious matters to senior management/Directors, as appropriate ensuring CSR is maintained.
- Manage car stock in line with policy.
- Attend all sales meetings and contribute proactively to the success of those meetings
- Complete all market intelligence documentation in a timely manner, submitting to relevant department as directed.
- Professional ambassador for Spaldings maintaining standards of conduct and appearance in line with Company policy.
- Actively and willingly participate in appraisals and feedback sessions.
- Actively take responsibility for, and willingly participate in, all professional development and learning interventions to keep abreast of sector and company developments and sales/account management techniques.
- Proactively co-operate and collaborate with all colleagues in line with Company values. Observe all Company policies and procedures.
- Undertake any other duties that are reasonably requested that would be considered relevant to your role. Any changes of a more permanent nature will be agreed and incorporated into your job description.
Targets/KPIs
Sales | Exceed monthly and annual turnover target for area |
Gross Profit | Achieve minimum monthly and annual gross profit target for area |
Account Management | Maintain good service levels and increase open to trade delivery points to a target of 80% |
CRM (Navision) | Maintain accurate records |
Sales Meetings | 100% attendance at sales meetings |
CSR | Up to date and accurate. |
Car Stock | Stock not to exceed £1000 reducing to as near nil as possible for the end of June and December annually. 100% saleable stock to be maintained. Monthly inventory checks to be carried out and relevant documentation sent to RSM. |
Expenses | Submitted by 5th of each month (for the preceding month’s expenses) |
Company Vehicle | Maintain excellent condition; clean and tidy and in good mechanical working order. |
Personal Profile
| Essential | Desirable |
Qualifications | Good standard off education | 4 GCSEs (Pass Grades) |
Experience | Proven sales/account management skills PC Literate – Microsoft Office Suite | Technical B2C sales in Agricultural sector or relevant sector Excellent presentation skills Experience of using Navision (full training will be given) |
Knowledge |
| Agricultural knowledge / interest in farming |
| Competencies | Sales/Results Driven Resourceful Innovative Problem Solver Decision Maker Communicator/Collaborator Excellent listening skills Change Resilient Influence | |
| Other | Full clean Driving Licence |
To apply, send your cv to hr@spaldings.co.uk
